Startups & Venture Capital  Feb 16, 2024

In January 2024, Jumia, a leading African e-commerce platform, initiated layoffs in Kenya and other African markets. This move followed the company's exit from its food delivery venture, Jumia Food, a month prior. The exact number of employees impacted by this decision remains undisclosed.

An anonymous Jumia employee voiced their concerns on Glassdoor, stating that while the layoffs were announced, no specifics were given regarding who would be affected.

This round of layoffs follows a previous downsizing in 2023, where Jumia let go of 900 employees in a bid to reduce costs and steer the company towards profitability. Some employees were reassigned within the company, as reported by TechCabal.

Jumia, in an email to TechCabal, explained that the layoffs were part of a strategic refocus on activities and projects that support their path to profitability. The company remains optimistic about the future of e-commerce in Kenya and Africa.

In 2023, Jumia began phasing out its food delivery business, ceasing operations in Ghana, Senegal, and Egypt. By the end of the year, the company had completely exited the business, citing unsustainable competition with more aggressive players.

Under the stewardship of Francis Dufay, Jumia has prioritized cost discipline and operational cost reduction. The company's Q4 2023 report revealed a decrease in operational losses to $4.5 million for the quarter, along with a reduction in advertising expenses. Despite challenges such as inflation and currency devaluation in key markets, Jumia remains hopeful that cost discipline and positive trends in other markets will lead to profitability.

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