Privacy Policy

1. Introduction

Welcome to WazoPlus. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you register for an account or use our Service, we may collect the following personal information:

• Account Information: First name, last name, username, email address, and password
• Profile Information: Profile picture (avatar), background image, bio, location, work information, website, and date of birth
• Contact Information: Email address, phone number (if provided), and other contact details you choose to share
• Authentication Data: Information from third-party authentication providers (Google, Twitter, Facebook, LinkedIn) when you sign in using social login

2.2 User-Generated Content

We collect content that you create, upload, or share on our platform, including:

• Posts, articles, comments, and messages
• Business profiles and listings
• Images, videos, and other media files
• Reviews, ratings, and feedback
• Bookmarks and saved content

2.3 Device and Technical Information

When you use our mobile application, we may automatically collect:

• Device Information: Device type, operating system, device identifiers, and mobile network information
• Usage Data: How you interact with our Service, features you use, pages you visit, and time spent on the platform
• Location Data: General location information (if you grant permission) to provide location-based features
• Log Data: IP address, browser type, access times, and referring website addresses

2.4 Push Notification Data

If you enable push notifications, we collect:

• Push notification tokens (Firebase Cloud Messaging tokens)
• Notification preferences and settings
• Device information necessary to deliver notifications

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Service: Create and manage your account, deliver content, and enable communication features
• To Improve Our Service: Analyze usage patterns, understand user preferences, and enhance user experience
• To Communicate With You: Send you notifications, updates, security alerts, and respond to your inquiries
• To Personalize Your Experience: Customize content, recommend relevant businesses and content, and provide tailored features
• To Ensure Security: Detect, prevent, and address fraud, abuse, security issues, and technical problems
• To Comply With Legal Obligations: Meet legal requirements, enforce our terms of service, and protect our rights
• For Business Analytics: Generate insights, conduct research, and improve our business operations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Public Information

Some information you provide is publicly visible on your profile, including: username, profile picture, bio, and public posts. This information is accessible to all users of the Service.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Analytics and data processing services
• Push notification services (Firebase Cloud Messaging)
• Payment processors (if applicable)
• Email delivery services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and password hashing
• Regular security assessments and updates
• Access controls and employee training

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications and manage notification preferences
• Location Services: Control location permissions through your device settings
• Push Notifications: Enable or disable push notifications through your device or app settings

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If your target audience includes children under 13, you must comply with additional requirements under the Children's Online Privacy Protection Act (COPPA) and Google Play's Family Policy.

8. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Third-party services we use include:

• Authentication Providers: Google, Twitter, Facebook, LinkedIn (for social login)
• Analytics Services: Services that help us understand how users interact with our platform
• Cloud Services: Firebase (for push notifications and cloud services)

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect
• The right to know if we sell or disclose your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making